I have an account on Godaddy.com. This site allows its user to install products such as Drupal. Drupal is a 3rd-party PHP framework that can be installed automatically by web hosting sites. Sites built with Drupal can have registered users, and when a users signs up, they get confirmation e-mails. But the site does not send out e-mails yet. It should be configured1 specifying the e-mail address at ‘Home » Administration » Configuration » System’ is NOT enough. The PHP function ‘mail’ works properly, but if you try to find where drupal uses that function, it does not. Drupal invokes the system shell command ‘sendmail’ instead.
Searching what else I should do I found, that there is a module named SMTP, that can be downloaded from here.
Time to configure the SMTP module. I try to find the value for the field ‘SMTP Server’, but the value found in the E-Mail Setup Center was not helpful.
So, I tried to ask the Godaddy Support Team how the heck to configure SMTP, and got the following response
Thank you for contacting Online Support in regards to Drupal.
Unfortunately we are unable to provide direct troubleshooting or support for 3rd party applications such as Drupal. I would suggest that you consult your favorite search engine for further assistance.
So, I tried to find a solution using Google. It was not very easy, but, eventually, I found that the server name is “relay-hosting.secureserver.net”. the port is 25, and no encryption protocol should be in use. The username and password should remain empy.
This is an old issue, I found it here, and I believe that the support team should come up with better responses than they sent me.